Your Pet Sitter Plus system should have been pre-configured with the most commonly used long date format appropriate to your region, but if you need to change your long date format, here's how.
Navigate to ADMIN > SETTINGS > Date & Time Formats > Long Date Format
The “Long Date Format" appears in DIARY & SCHEDULE in both the diary view and the schedule view.
Choose from the available long date formats and click update.
Example of the schedule view in DIARY & SCHEDULE with a particular Long Date Format.