Navigation ADMIN > SETTINGS > Client Portal Settings

 

A variety of controls that change the behaviour and functionality of the Pet Sitter Plus Client Portal.

 

Click to enlarge.

Hide Company Name in Header >

This function hides the company name in the header of the client portal.

 

Header Button Label >

Add / change the button label when you add a link on the Client Portal to a page on your website.

 

Header Button URL >

Add a button to your Client Portal to link to a page on your website.

Show Client Data >

Controls client access to view and update the client, alternative & emergency contact and pet information in the client portal.

 

Allow Client to Cancel Jobs >

Add / remove the service cancelation function from the client portal so that clients are unable / unable to cancel services online.

 

Allow Clients to Request Jobs >

Add / remove the service request function from the client portal so that clients are unable / unable to request services online.

 

Auto Assign Requests to Order >

Auto-assign job requests from the client portal to service orders so the scheduling notepad is easily accessible on the main job request processing screen.

 

Show Sitter >

Adds or removes the assigned sitter to services showing on the client invoice.

 

Show Check-In Check-Out Data >

Add / remove the check-in check-out data in the client schedule section of the client portal.

 

BCC Job Request Emails to Primary Sitter >

Option to blind copy the primary sitter with job request emails that are created automatically when clients book services online.

 

Company Receives Emails of Job Cancellations if 
Within (days) >

The company administrator will receive service cancelation emails provided that the cancelations are made by the client within X days of the service start date (where X is specified here).  

 

Staff Receives Emails of Job Cancellations If Within (days) >

The staff will receive service cancelation emails provided that the cancelations are made by the client within X days of the service start date (where X is specified here).

 

Auto Submit Outstanding Requests After (hours) >

Set the number of hours (after a period of inactivity) to auto-submit un-submitted job requests that the client has left in the client portal.

 

Job Request Sign off >

Add / change the text of the job request confirmation email sent when a client books services online.

 

  

Job Request Cancelled Sign off >

Add / change the text of the job request confirmation email sent when a client cancels a requested service before it has been scheduled.

 

Job Scheduled Sign Off >

Add / change the text of the job scheduled confirmation email sent when a client books services online.

 

Job Cancelled Sign Off >

Add / change the text of the job canceled confirmation email sent when a client books services online.

 

Terms & Conditions >

Add / change the text of your standard terms and conditions. The client is required to agree to these during online registration.

 

Text After Successful Registration >

Add / change the text of a message displayed in the client portal after successful online registration for service.

 

Job Request Time Constraint >

Set rules to prevent clients from requesting services within a given number of "hours before the service start time" or "days before the service start date".

 

Job Cancel Time Constraint >

Set rules to prevent clients from canceling services within a given number of "hours before the service start time" or "days before the service start date".

 

CONTACT US



sales@petsitter-plus.com

 

Toll Free  

USA & Canada      888-629-0871

 

Calling from

Within the UK         0845 834 0254

 

Outside the UK      +44 845 834 0254

ABOUT US



Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.



© 2018 all rights reserved

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