< Restrictions on Using Merge Codes < Invoice Related Merge Codes will not work when sending a Receipt


Please note that merge codes are context sensitive so, for example, invoice-related merge codes will not work when sending a receipt.


Pet Sitter Plus does not know which invoice number to populate into the {INVOICE_NUMBER} merge code at the time of sending a receipt. This is because a receipt can be allocated to multiple invoices.


Example, If you put the merge code {INVOICE_NUMBER} into the receipt template (that is used when sending a receipt), Pet Sitter Plus will not be able to populate the {INVOICE_NUMBER} merge code. The client will receive the unpopulated merge code in the resulting email as opposed to an email showing the invoice number.



If you use the merge code {INVOICE_NUMBER} when sending a receipt, the merge code will not populate / work in the resulting email.


Instead your client will receive an email containing the merge code and NOT the value of the invoice number.


This is because a receipt can be associated with multiple invoices (if  for example it is a large receipt used to pay a number of smaller invoices)






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Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.

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