< Diary Settings < Show Cancelled Jobs in the Staff / Client Schedules For

 

Navigate to ADMIN > SETTINGS > Diary Settings > "Show Cancelled Jobs in the Staff / Client Schedules for"

 

When a client cancels their service at short notice, staff can sometimes become worried that one of their regular bookings has been missed off the schedule.

 

When this is the case, staff can benefit from seeing a cancelled job in their schedule (as opposed to the job simply disappearing off the schedule because it was cancelled).

 

This feature provides a way of showing cancelled jobs in the staff schedule when they have been cancelled at short notice.

To set the number of days you would like cancelled jobs to show on the schedule:

  • navigate to Admin > Settings > Diary Settings

  • in the drop-down list for "Show Cancelled Jobs in Staff/Client Schedule For"choose one of the available settings

  • click "Update"

 

Available settings are:

  • 0 days (cancelled jobs are never shown)

  • 1 – 5 days  (cancelled jobs are shown in the client portal schedule and the staff jobs list when cancelled within x days of the service start date – where x can be from 1 to 5 days)

  • Always show cancelled jobs (cancelled jobs always show as cancelled)

Show cancelled jobs in schedule

Example

 

With "Show Cancelled Jobs in Staff / Client Schedules" set to 5 days, a job cancelled up to 5 days before the service start date will show (as a cancelled service) in the staff jobs list (desktop/laptop view).

Show cancelled jobs in schedule

The same job cancelled up to 5 days before the service start date will show (as a cancelled service) in the staff jobs list (mobile view).

Show cancelled jobs in schedule

And the job cancelled up to 5 days before the service start date will show (as a cancelled service) in the client portal schedule.

 

Show cancelled jobs in schedule

CONTACT US



sales@petsitter-plus.com

 

Toll Free  

USA & Canada      888-629-0871

 

Calling from

Within the UK         0845 834 0254

 

Outside the UK      +44 845 834 0254

ABOUT US



Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.



© 2018 all rights reserved

  • Facebook Social Icon
  • Twitter Social Icon
  • LinkedIn Social Icon
  • YouTube Social  Icon