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ADMIN > SETTINGS > SMTP Email Settings

 

What will SMTP do for me?

Once you have configured SMTP, you will have more email options available to you, for example you will be able to send emails for the purpose of marketing or general communication via your business or personal email.

 

Most email services support SMTP which stands for Simple Mail transfer Protocol).

 

SMTP provides a method by which an application (such as Pet Sitter Plus) can send emails via your personal or your business email service.

 

If your email provider supports SMTP then you can connect your Pet Sitter Plus account with your personal or your business email service.

 

Use Custom SMTP >

This check box switches SMTP email integration on or off. You need to provide all SMTP credentials for this feature to work. 

 

Only Use for Direct Emails >

What can go wrong with SMTP and why should I check the box "Only Use For Direct Emails".

 

BCC Direct Emails To Company >

Copy your company email address on every direct email you send to clients.

 

Setting up your SMTP Credentials  >

Enter your SMTP credentials to enable the option to link your personal or business email to Pet Sitter Plus.

 

Setting up SMTP for Gmail Accounts  >

If you are connecting a Gmail account to Pet Sitter Plus via SMTP, your first attempt to connect might fail. This is normal and here's some instructions on how to fix it.

 

Setting up SMTP for Hotmail Accounts  >

If you are connecting a Hotmail account to Pet Sitter Plus via SMTP, your first attempt to connect might fail. This is normal and here's some instructions on how to fix it.

 

SMTP Connection Failed >

If you are trying to connect your business or personal email to Pet Sitter Plus for the first time and you receive an error message "Connection Failed", here are some troubleshooting guidelines; 

 

SMTP has Stopped Sending Emails >

If your SMTP connection was working fine, but now you suspect that your clients are not receiving your emails, the chances are you have changed the password for your email account without updating it in SMTP.

 

SMTP Settings for Commonly Used Email Services  >

A table containing SMTP email credentials for commonly used email services.

 

Send Limits Imposed by Email Service Providers >

Will my email provider limit the number of emails I can send in a day? - Of course they will!

What Sender Email Address Will be on my Emails if I use SMTP? >

This page explains 

  • the recommended settings to be used when connecting your business or personal email to Pet Sitter Plus via SMTP.

  • What sender email will appear on the emails that you consequently send.

 

  

Why Should I not use Port 25 when Configuring SMTP? >

Today, in an effort to curb spam, most residential ISP's and cloud hosting suppliers block email from port 25 which is why you should avoid using this port.

 

CONTACT US



sales@petsitter-plus.com

 

Toll Free  

USA & Canada      888-629-0871

 

Calling from

Within the UK         0845 834 0254

 

Outside the UK      +44 845 834 0254

ABOUT US



Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.



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