The time recording function in Pet Sitter Plus allows you to calculate "work time" and "travel time" separately in the Staff Activity Report. There are a number of configurations that need to be considered to ensure that the data that is calculated in the report is right for your business, and includes all you need to be able to calculate your Payroll accurately.

Put simply:

  • Time associated with work and travel outside of any shift is not recorded and is not payable.

  • Time associated with work and travel inside of any shift is recorded and is payable.

How is Work Time Calculated?​


  • Once your staff member has clicked "Start shift" on their mobile phone, all time inside of the shift is recorded. See Starting a Shift.

  • Staff "check-in" and "check-out" of their jobs as usual and all time spent in between jobs travelling is included in the shift.

  • The shift ends when the staff member clicks "End shift" on their mobile phone. See Ending a Shift.

  • This function is used to exclude "time" during the day that is not payable, ie. lunch or personal appointments.

  • It can include "time" used for work that isn't a scheduled service, but may be payable, such as meet & greets, vehicle maintenance.

  • It can also be used for Admin staff who don't have any jobs assigned but do want to record "work time" for their timesheet. 

  • Viewing Shifts on the Staff Activity Report explains how the times the shift started and ended are displayed.

  • Exporting the Timecard contains all information required for calculating "work time" to ensure Payroll is correct.

How is Travel Time Calculated?

  • Travel time is the time between checking out of one job and checking into the next job.

  • All travel time within a shift is included in the staff activity report, unless you have NOT selected this option to be included on the settings for each service item. See Add Travel Time.

  • An average travel allowance between jobs can be set to simplify the staff activity report calculations. See Settings for Travel Time.

  • You are able to change the settings to ensure that all travel time is calculated individually. See Travel Time Allowance.



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Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.

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