< Email Template Examples < Email Template: First Service Confirmation for Clients


To improve your communication with clients when you need to remind them that their booked service(s) is coming up, we recommend that you create and use a version of this email template. 


How do I create an email template for reminding Clients about upcoming jobs?


  • Click "Add New Email Template".

  • Enter the Name "First Service Confirmation - Customer Reminder".

  • Click "Create Template".

  • Enter the content as set out in the screenshot and in the text below, including all merge codes. If you wish you can change the wording slightly to reflect your business style.

  • Click "Update".


Email template first serv cust reminder.

If you wish to copy/paste the content of the email including the merge codes, please find it below:



Please find below a list of your scheduled services for {CLIENT_REFERENCE} that are due to start shortly. 

Please check the details carefully. If you need any last minute changes we require at least 72 hours notice.

Before you leave, please make sure that all your client contact and pet information is up to date by logging on at {CLIENT_PORTAL_URL} and clicking Your Data.


Please note; At the end of your booking, for the safety of your pets we will continue to provide visits until we hear that you have arrived home safely. To avoid any unwanted charges, please ensure you have contacted us to let us know of your safe arrival home.

We look forward to looking after your pets while you are away.

Thank you



You are then able to use this template to notify only those clients who are scheduled on a specific day.  


Your clients will then receive the email, which has been customized because of the merge codes within your email template. 


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Calling from

Within the UK         0845 834 0254


Outside the UK      +44 845 834 0254


Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.

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