< Admin Menu < Users

 

Navigate to  ADMIN > USERS

 

This part of the software is used to create login credentials for staff members and administrators.

 

Neither staff members nor administrators can access Pet Sitter Plus without first having valid user credentials setup in this section.

The administrator access levels are:

  • Block access to all USER MANAGEMENT functionality such that a given user is unable to create login information for anyone. Typically a new starter in a junior admin role.

  • Grant access to ADD STAFF LOGIN but revoke access to ADD COMPANY ADMINISTRATOR such that a given user can create pet sitter logins (who themselves have limited access) but cannot create administrator logins (who have global access). Typically a more trusted junior admin role.

  • Grant access to both ADD STAFF LOGIN and ADD COMPANY ADMINISTRATOR. Typically a trusted senior admin role or business owner.

 

There are three roles that you can assign to a user:

 

  • Company Administrators

    • This role is generally assigned to people who play a key role in running the business such as a business owner or a scheduling manager.

    • Administrators can be granted access to every available function of Pet Sitter Plus. If parts of the system need to be restricted, then the Junior Administrator user role may be more appropriate.
       

  • Junior Administrators

    • This role is generally assigned to people who play a junior role in running the business such as a scheduler.

    • Junior administrators can be granted access to a reduced set of functionality of Pet Sitter Plus or, to support certain user roles, access to certain parts of the system such as invoicing, reporting and administrative functionality can be restricted if required.

 

  • Staff 

    • have access to an interface that is designed to give staff members exactly the information they need to complete their duties.

    • There are a number of different ways that the staff interface can be changed to provide trusted staff members with more access to certain aspects of functionality. This is explained in more detail here.

 

Each user can be assigned;

 

  • An Administrator user role;

  • A Staff user role;

  • Both an Administrator and a Staff user role in which case the user is prompted to assume one role at the time of login.

  • If a user is assigned both a Staff AND an Administrator user role, the passwords for both roles must match exactly.

 

Click to enlarge

All Users >

View all user credentials that have been setup in your system with options to;

  • Change password

  • View and restrict access rights

  • Delete user roles

 

Add Staff Login >

Create user credentials for a staff member who needs access to the staff interface for mobile and/or for desktop.

  • The Staff interface is generally used by pet sitters in the field or field based team leaders with scheduling rights.

  • The login credentials created here will work for both the mobile and/or the desktop interface.

 

Add Company Administrator >

Create user credentials for an Administrator who needs access to all aspects of functionality required to run the business on a day to day basis. 

  • The login credentials created here can provide access to all functions of Pet Sitter Plus or a reduced set of functionality as may be required by the job function of the user.

  • The login credentials created here will work for both the mobile and/or the desktop interface.

Add Junior Administrator >

Create user credentials for a Junior Administrator, who needs access to certain aspects of functionality required to run the business on a day to day basis. 

  • The login credentials created here can provide access to a reduced set of functionality as may be required by the job function of the junior admin user.

  • The login credentials created here will work for both the mobile and/or the desktop interface.

 

 

  

CONTACT US



sales@petsitter-plus.com

 

Toll Free  

USA & Canada      888-629-0871

 

Calling from

Within the UK         0845 834 0254

 

Outside the UK      +44 845 834 0254

ABOUT US



Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.



© 2018 all rights reserved

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