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When you have administrator and staff user roles set up in Pet Sitter Plus, there will be occasions when you need to view the user credentials that have been setup in your system with options to;

  • Change passwords

  • View access rights

  • Delete user roles


Click to enlarge.


How do I Reset my Company Administrator Password? >

You can reset your company administrator password easily in Pet Sitter Plus. You can also see how to reset other administrators and other staff passwords here and this will work for both the mobile and/or the desktop interface.


How do I Reset a Staff Member's Login Password? >

You can see how to reset the password of any staff member here and this will work for both the mobile and/or the desktop interface.


If I have Company and Staff Login Rights, do my Passwords have to match? >

Find out how to set up your administrator and staff roles, and how to assign a password to each role.


How do I Change / Restrict the Options Available to a Company Administrator role? >

In Pet Sitter Plus, you can choose to give administrators access to all or only some parts of the system. The access choices are explained here.


How do I Delete a Company Administrator or Staff User role? >

Find out how to remove access to Pet Sitter Plus from someone who has previously been granted an administrator or staff role.





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Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.

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