< All Users < How do I Reset a Staff Member's Login Password?


In this section you will learn how to reset the password of any of your Staff members who have a staff login created for them. Only administrators have the right to reset passwords. 

To change a password click ADMIN > USERS from the menu. 


  • Click the email address of the staff member whose password you want to reset.

  • Note: that if your staff member also has an administrator role set up they will have two entries in the users section. You can click on either of their links to reset their password and it will be changed for both roles.

  • Enter a new password and confirm the password.

  • Click "Reset Password".

  • The password for the user you selected has now been changed.


Whenever you make changes to a user's password or settings, you will need to ask them to log out and then log back into Pet Sitter Plus, both on their desktop PC and/or mobile to check everything is working correctly.





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Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.

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